Privacy Policy

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This Privacy Policy outlines the types of information collected from users when you visit or interact with Zixso, how we use and share that information, and the steps we take to protect it. By continuing to use the Zixso Platform, you acknowledge that you have read and understood the practices described in this Policy.

1. Information We Collect

1.1 Information Provided Directly by You

  • Contact Details (Optional): If you fill out a form, sign up for an account, or communicate with us, you may provide personal details such as your name, email address, or other contact information.
  • Support Inquiries: When you reach out for support or send us messages, we may collect the information you provide in order to address your request or question.

1.2 Information Collected Automatically

  • Technical Data: We may automatically collect information about your device, browser type, IP address, operating system, and access times.
  • Usage Data: We may track how you navigate or interact with the Platform (e.g., pages visited, links clicked) to help us understand user activity and improve performance.
  • Cookies and Similar Technologies:
    • We use cookies, web beacons, and other tracking tools to enhance user experience, remember preferences, and gather insights about Platform traffic and engagement.
    • If you prefer to limit or disable cookies, you may do so through your browser settings. Please note that disabling cookies may affect Platform features.

1.3 Information from Third Parties

Where legally permissible, we may receive additional information from third parties who assist with analytics, payment processing, advertising, or other operational needs. The nature and extent of data shared depend on those third parties’ policies and your own settings or consents within those services.

2. Why We Collect Information

We collect and process your information for the following purposes:

  • Analytics and Performance Monitoring
     We use various analytics and error-tracking solutions to understand user behavior, identify trends, and detect or troubleshoot errors. These insights help us optimize the Zixso’s functionality, stability, and overall user experience.
  • Improving User Experience
     By analyzing how users interact with the Zixso, we can develop new features, refine existing tools, and tailor the content to user preferences.
  • Communication
    We may use your contact information to respond to inquiries, notify you about significant updates, or share service-related messages (e.g., changes to this Policy or the Terms of Use).
  • Security and Fraud Prevention
     We process certain data (e.g., IP addresses, device details) to detect, prevent, and combat potential malicious or fraudulent activities, and to ensure the safety and integrity of Zixso.
  • Legal and Compliance Needs
     In some cases, we may need to use or disclose information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Commercial Purposes
     We may use your information for commercial purposes, including advertising, marketing, and monetization of our services and data assets.

3. Sharing and Disclosure

We may share your personal data in the following circumstances:

  • Service Providers: We may engage trusted third parties to perform tasks on our behalf (e.g., hosting, analytics, payment processing). These parties are contractually obligated to maintain the confidentiality and security of any data we share.
  • Legal Compliance: We may disclose information if required by law or if we believe it’s necessary to protect our rights, respond to legal claims, or prevent illegal activities.
  • Business Transactions: If we undergo a merger, acquisition, restructuring, or asset sale, user information may be transferred as part of that process.
  • With Your Consent: We may share information for other purposes not listed here if you explicitly consent.
  • Business Partners: We may share information with trusted business partners, advertisers, or other third parties for their own marketing, analytical, or commercial purposes. This may include sharing or selling non-personally identifiable data or, when allowed by law, certain personal information.
  • Commercial Transfer: We reserve the right to commercialize, sell, rent, or license your data as permitted by law.

4. Data Retention

We keep personal data for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Aggregate or anonymized data, which does not identify individual users, may be retained for an extended period to support ongoing analysis and improvements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information under our control. Despite our efforts, no security measures are foolproof. You share information at your own risk and are responsible for keeping passwords or account credentials confidential.

6. International Transfers

Your information may be transferred to and processed in countries other than India where our servers or service providers are located. These countries may have data protection laws that differ from those in India. By using the Platform, you consent to this transfer, processing, and storage of information in other jurisdictions, as necessary for our operations.

7. Children’s Privacy

This Platform is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently gathered such information, please contact us so we can take appropriate action.

8. Your Rights and Choices

Under applicable Indian data protection laws, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your information. If you have any such requests or questions about your data, please reach out to us via the contact details below.

  • Managing Cookies: As noted above, we do not provide a built-in cookie opt-out tool. You can, however, restrict or delete cookies through your browser settings. This may limit certain functionalities on the Platform.
  • Opt-Out of Third-Party Tracking: You can use built-in opt-out mechanisms (e.g., “Do Not Track” or ad-blockers) to reduce third-party tracking, though these methods vary by service.

9. Updates to This Policy

We may modify this Privacy Policy periodically to reflect changes in our data practices. Any significant revisions will be posted with an updated “Last Updated” date. Your continued use of the Platform after changes become effective indicates your acceptance of the updated Policy.

10. Governing Law

This Privacy Policy is governed by the laws of India. Should our business registration formalize in another jurisdiction, we reserve the right to update this Section accordingly. Any such update will be posted, and continued use of the Platform will constitute acceptance of the revised governing law.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us via zixso.com.